EURUS ENERGY HOLDINGS CORPORATION (hereinafter referred to as "the Company") shall fully understand the philosophy of personal information protection and the purpose of related laws and regulations, such as the Personal Information Protection Law, manage personal information appropriately as follows, and endeavor to protect personal information.
1.Use purpose of personal information
The Company will use personal information to the extent necessary to fulfill the purposes of use listed below. Whenever using the relevant personal information for any purpose other than any of the following purposes of use, the Company will address in accordance with the Personal Information Protection Act.:
- To provide various business-related communications, notices regarding products and services, and other information regarding our business (includes not only existing businesses but also new businesses, same applies below);
- To obtain permits and licenses for our businesses and carry out legal procedures such as environmental impact studies;
- To conclude various type of contracts related to our businesses, as well as maintenance and management related thereto;
- To conclude contracts for the acquisition and maintenance of rights to use, such as land lease, superficies easement, or ownership, and rights incidental thereto, as well as maintenance and management of contracts related to the above contracts, in relation to our business;
- To consider and implement partnerships, investments, fund raising, etc. with business partners, investors, financial institutions and other third parties necessary for our business, and to manage various contracts concluded with these parties;
- To install, secure and maintain electrical facilities and other equipment as well as to repair their defects etc. for our business;
- Various research on, analysis for and preparation of statistic data on our business;
- Action such as making contacts for the purpose of response to and prevention of accidents and incidents, etc. associated with our business;
- To record and store detailed information for the purpose of responding to customers inquiry or taking action against exercise of rights as well, as improving customers satisfaction related to such action;
- To provide information, employment screening, and notification of selection results, etc., to those who wish to join the Company;
- To carry out various surveys, analyses and compilation of statistical data in relation to our business;
2.Shared use of personal information
The company will share personal information within the following scope.
| Scope of business operator(s) sharing personal information | Toyota Tsusho Corporation, the Company’s consolidated subsidiaries, affiliated companies, and special purpose companies in which the Company invests. |
|---|---|
| Purpose of using personal information for the shared use | The same shall apply as the purpose of using personal information set by the Company in clause 1 above and the purpose of managing group companies. |
| Personal information items to be shared | Name, sex, address, telephone number, fax number, email address, ID that identifies an individual, attributes (sex, place of employment, etc.), usage history of our services, bank transfer account and all other personal information items acquired in the course of our business |
| Business operator responsible for managing the personal information | Otemachi First Square West Tower, 1-5-1 Otemachi, Chiyoda-ku, Tokyo Eurus Energy Holdings Corporation President and CEO Tetsuya Suwabe |
In addition to the above, we will share personal data collected in the course of our electricity retail business only within the scope necessary below to carry out the procedures required for customers to change their electricity supplier (switching).
| Scope of business operator(s) sharing personal information | The company may jointly use your personal information with the following parties. ※1
|
|---|---|
| Purpose of using personal information for the shared use |
|
| Personal information items to be shared |
|
| Business operator responsible for managing the personal information |
|
- ※1 We will share your personal information only with those businesses that are necessary for the purpose of the shared use, and will not necessarily share your personal information with retail electricity businesses, General Electricity Transmission and Distribution Utility, demand reduction contract holders, or electricity distribution businesses.
- ※2 A retail electricity business operator is an operator who is not subject to the grounds for refusal of registration stipulated in Article 2-5, Paragraph 1 of the Electricity Business Act (Act No. 170 of July 11, 1964) and who has been registered by the Minister of Economy, Trade and Industry as a retail electricity business operator (including operators who are deemed to have been registered as retail electricity business operators pursuant to the Supplementary Provisions of the Act Partially Amending the Electricity Business Act, etc. (Act No. 72 of 2014)) (for the names, addresses and representatives of operators, please refer to the website of the Agency for Natural Resources and Energy (http://www.enecho.meti.go.jp/category/electricity_and_gas/electric/summary/retailers_list/)).
-
※3 General Electricity Transmission and Distribution Utility are as follows:
Hokkaido Electric Power Network Co., Ltd. (https://www.hepco.co.jp/network/corporate/company/index.html)
Tohoku Electric Power Network Co., Ltd. (https://nw.tohoku-epco.co.jp/company/profile/)
TEPCO Power Grid, Inc. (https://www.tepco.co.jp/pg/company/summary/)
Chubu Electric Power Grid Co., Ltd. (https://powergrid.chuden.co.jp/corporate/company/com_outline/)
Hokuriku Electric Power Transmission and Distribution Co., Ltd. (https://www.rikuden.co.jp/nw_company/)
Kansai Electric Power Transmission and Distribution Co., Ltd. (https://www.kansai-td.co.jp/corporate/profile/index.html)
Chugoku Power Network Co., Ltd. (https://www.energia.co.jp/nw/company/guide/outline/)
Shikoku Electric Power Transmission and Distribution Co., Ltd. (https://www.yonden.co.jp/nw/corporate/summary/index.html)
Kyushu Electric Power Transmission and Distribution Co., Ltd. (https://www.kyuden.co.jp/td_company_outline_index)
Okinawa Electric Power Co., Inc. (https://www.okiden.co.jp/company/guide/)
(For the name, address, and representative name of the company, please refer to the website of each General Electricity Transmission and Distribution Utility.) - ※4 A demand reduction contractor is a business operator that has concluded a demand reduction adjustment supply contract with General Electricity Transmission and Distribution Utility or a member that is an electricity distribution business operator (including businesses that have obtained a business code before concluding a contract) (for the name, location, and name of the representative of the business operator, please refer to the website of the Organization for Cross-regional Coordination of Transmission Operators (https://www.occto.or.jp/privacy/negawatt-jigyousya.html)).
- ※5 For the name, location, and representative name of the Organization for Cross-regional Coordination of Transmission Operators, please refer to the Organization for Cross-regional Coordination of Transmission Operators website (https://www.occto.or.jp/occto/about_occto/soshiki.html).
- ※6 "Intermediary for the termination of a retail supply contract, etc." refers to a business operator who has received an application for a new retail supply contract, etc. from a customer making an application to the existing business operator to terminate the retail supply contract, etc. on the customer's behalf.
3.Security Control Measures
We take the following measures to prevent leakage, loss, or damage of personal data and to ensure the necessary and appropriately safe management of personal data. We also supervise employees and contractors handling personal data in a manner that is necessary and appropriate for the safe management of personal data.
-
Formulation of the Basic Policy
- We have established a basic policy to ensure the proper handling of personal data and to notify the complaint reception desk of inquiries.
-
Establishment of procedures regarding the handling of personal data
- With regard to the handling of personal data, we have formulated rules that specify how to handle such matters as acquisition, use, and provision, as well as the person responsible.
-
Systematic security control measures
- Personnel responsible for handling personal data (Personal Information Management Representatives) have been assigned.
- We have clarified the scope of the personal data handled by the employees who handle personal data, as well as the relevant lessons.
- We have established a system to notify the Personal Information Manager of any occurrence or sign of violation of laws or internal regulations.
- We regularly conduct self-inspections of the situation of personal data handling, and obtain audits by other departments and external persons.
-
Human security control measures
- We regularly train our employees on matters of concern regarding the handling of personal data.
- Items related to confidentiality of personal data are included in the Employment Regulations.
-
Physical security control measures
- In areas where personal data is handled, we restrict the access of employees and the equipment brought in, and take measures to prevent unauthorized access to personal data.
- Measures are taken to prevent theft or loss of equipment, electronic media, documents, etc. that handle personal data.
- We take measures to prevent personal data from being easily discovered when carrying equipment, electronic media, etc. that handle personal data, including transfers within business sites.
-
Technical safeguards
- Access controls have been implemented to limit the scope of personal data handled by persons in charge.
- We have introduced a mechanism to protect information systems that handle personal data from unauthorized access from outside sources or from unauthorized software.
4.Procedures for Requesting Disclosure, Correction, Suspension of Use, etc. of Personal Information
If you wish to disclose, correct, add, delete, or suspend the availability of your personal information, please apply by mail or e-mail to the reception desk (① or ②) as described in 5. After confirming that the applicant's (or agent's) identity, we will respond within a reasonable period in accordance with the relevant laws and regulations. When we disclose personal information, we will do so according to the method requested by the employee (if the request requires significant costs to respond to, due to the amount of information requested or the nature of the disclosure method, we will do so by issuing a document). In addition, we may not be able to respond to requests for deletion or suspension of use of personal information held by us in accordance with laws and regulations.
5.Reception desk
For requests, complaints or questions regarding the handling of personal data at the Company, please contact the reception desk below. Please also contact the reception desk below for any inquiries regarding the request procedures described in 4.
〒100-0004
Otemachi First Square West Tower,1-5-1 Otemachi, Chiyoda-ku, Tokyo
Eurus Energy Holdings Corporation Personal Information Contact
Phone number 03-5404-5311
Reception hours 9:15 to 17:30 (excluding Saturdays, Sundays and public holidays)
①In the case of postal services
〒100-0004 Otemachi First Square West Tower,1-5-1 Otemachi, Chiyoda-ku, Tokyo
Eurus Energy Holdings Corporation Personal Information Contact
②Case of e-mail
data_protection@eurus-energy.com
Eurus Energy Holdings Corporation Personal Information Contact
6.The availability of Google Analytics
We use Google Analytics, an access analysis service provided by Google to investigate and identify the usage of our managed sites. With Google Analytics, Google collects, records, and analyzes traffic data (visit history) on our operated sites as a form of statistical information that does not identify users using cookies from. Users' information collected, recorded, and analyzed by these Google Analytics does not include information that identifies a particular individual. We receive analysis from Google and ascertain the visit status of the site (e.g., the visit history of each site and the region accessed). For this reason, we do not acquire information that identifies any particular persons with ""Google Analytics"". In addition, this gathered, recorded and analyzed information is managed by Google in as governed by Google's privacy policy.
Please refer to the following website for the ""Google Analytics"" availability agreement and Google's privacy policy.
[Google Analytics Availability Policy]
https://www.google.com/analytics/terms/jp.html
[Google Privacy Policy]
http://www.google.com/intl/ja/policies/privacy/
Users of our managed sites can void (opt out) data collection via Google Analytics by disabling ""Google Analytics"" through the add-on setting of the browsers. If you want to void it, please do it from the following site:
[Google Analytics Opt-Out]
https://tools.google.com/dlpage/gaoptout?hl=ja